FAQ 2018-04-23T12:47:01+00:00

Frequently Asked Questions

Below are most asked FAQ’s related to insurance and paintless dent repair

INSURANCE BASED FAQ’S

Typically, SAFON’s expert technicians can repair hail damage dents from the size of a dime up to the size of a half dollar and sometimes larger. However, the limiting factor is the relationship between the dent’s depth and diameter. A large shallow dent is much more repairable than a small extremely sharp dent. Each vehicle must be inspected by one of our certified damage appraiser’s to determine the reparability.
No. Insurance companies classify claims into two different general categories: (1) Collision, and (2) Comprehensive. Hail Damage is a comprehensive claim and is considered an act of God. Acts of God will not raise your individual insurance rates.

Estimates are subjective opinions of damage and often vary widely. We are familiar and experienced with resolving and negotiating differences and will contact your insurance company directly for any additional funds (called Supplements) necessary to repair your vehicle to its pre-loss condition.

If you have rental car coverage on your insurance policy, SAFON will assist in setting up the rental and getting you to the rental car office after you drop off your vehicle at one of our shops. Additionally, if you do not have rental car coverage on your policy and your vehicle must stay overnight at our shop for repairs, we will pay up to $25 per day for a rental car. Most people however, find it more convenient for us to shuttle them free-of-charge to and from our shop.
There is no real time limit, however, your estimate is based on current labor rates and parts prices, which will most likely increase as you wait.
If you have rental car coverage on your insurance policy, SAFON will assist in setting up the rental and getting you to the rental car office after you drop off your vehicle at one of our shops. Additionally, if you do not have rental car coverage on your policy and your vehicle must stay overnight at our shop for repairs, we will pay up to $25 per day for a rental car. Most people however, find it more convenient for us to shuttle them free-of-charge to and from our shop.

There is no real time limit, however, your estimate is based on current labor rates and parts prices, which will most likely increase as you wait.

You may elect to forego repair and settle your claim for a cash payment with some insurance companies. A restriction for “unrepaired damage will usually be placed on your insurance policy. Unrepaired damage will be deducted from future Collision or Comprehensive claims. If you decide to repair the vehicle later, notify your agent so the restriction can be removed.

Your insurance policy protects your lien holder™s financial interest in the vehicle. If your vehicle is not yet paid off then the financial institution still holds the title and is therefore the technical owner of the vehicle until your loan or lease is paid in full.

PAINTLESS DENT REPAIR FAQ’S

Paintless Dent Repair first appeared about 25 years ago as an innovative way to repair dents and dings on automobile production lines in Europe. Later, it became a more effective, less expensive method for removing small dings and dents from cars made with a thinner grade of sheet metal. Today, the process has evolved into an industry. Now, specially trained technicians utilize state-of-the-art tools to remove extensive hail damage on any vehicle.

Recent advancements in the elasticity of metals and the flexibility of polyurethane paints on automobiles are the major contributing factors for Paintless Dent Repair as a viable alternative to traditional body shop techniques.

Typically, our expert technicians can repair hail damage dents from the size of a dime up to the size of a half dollar and sometimes larger. However, the limiting factor is the relationship between the dent’s depth and diameter. A large shallow dent is much more repairable than a small extremely sharp dent. Each vehicle must be inspected by one of our certified damage appraiser’s to determine the reparability.

Paintless Dent Repair costs are determined by several factors: (1) the number of dents, (2) the size of the dents, (3) the depth of the dents, (4) the type of metal, and (5) the location of the dents on the vehicle. Once these factors have been calculated, you’ll find that SAFON’s Paintless Dent Removal process is an inexpensive alternative to traditional repair methods, which require costly parts and equipment, precise painting techniques and extensive labor hours. Our Paintless Dent Removal process provides the same results without the extra expenses.

At SAFON, satisfaction is guaranteed or you do not pay for the repaired panel. We’ll let you know up front if a dent is too extreme for Paintless Dent Repair techniques. we provide a written lifetime warranty backed by a nationwide network of technicians and we will respond to any inquiries within 72 hours.

No. Metal has a memory and once the molecular structure is realigned to its original form it will stay there.

If you have more questions feel free to Contact Us today!

INSURANCE APPROVED

Ask your Agent about it today

We work with all American Insurance Companies.

The claims process is complicated and you’re already stressed. The last thing you need is an insurance agent frustrating further. Our experts are here to guide you through the entire insurance claims process. We will liaise with the insurance company on your behalf to ensure a smooth and stress free process.